The question is ... what¡¯s being said about your brand and products across thousands of social media sites? Right now. Do you know if your online sentiment is positive, neutral or negative? And how much profit could you be losing by not responding to negative online feedback?
The Information Challenge
The problem is - there¡¯s too much information to analyze. Social media use has exploded - over 110 Million people - or 36% of the US population - now use Social Media regularly across millions of online blogs and forum.
With so much data how can you get to separate the good information from bad without getting overwhelmed?
Finding the Right Solution
Sentiment360 from Global Reach, provides a range of social media monitoring and response solutions for business.
We specialize in monetizing the value of social media content to protect online business reputations, grow incremental revenue opportunities and drive key customer retention objectives.
CIO, Market-leading Hedge Fund, New York.