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our difference | a Gartner perspective      

A Shared Commitment to Mutual Success

In business, people make the difference.

Global Reach not only understands, but is fully committed to fully meeting the needs of each of our clients - whether in making a single placement or coordinating a significant offshore development project.

Likewise, our partner Fujitsu Philippines, Inc., has a reputation for outstanding customer satisfaction by providing exceptional project team players that consistently exceed expectations.

Outstanding Developer Productivity

Project success depends on the quality and work ethic of each individual team member. Accordingly, all Fujitsu personnel deployed on US projects are selected using some of the most rigorous standards in the IT industry.

All Fujitsu Philippines staff:

  • Are College graduates completely fluent in US English
  • Pass a strenuous 3-month 'boot-camp' selection procedure, including psychometric testing
  • Are trained in the latest IT technologies to some of the highest global standards
  • Meet or exceed the productivity levels of clients' own in-house staff

Solid Project Management Expertise

Project Managers must lead their team, from a business and technical perspective. Each Fujitsu Manager is selected solely on merit and on his or her ability to deliver on time and to budget.

  • Fujitsu Project Managers are promoted solely on their past performance in delivering results. To be promoted, they must each pass intensive selection boards to ensure high levels of technical, business and managerial competence.
  • Fujitsu Project Managers also carry in-depth industry domain expertise to ensure that each project remains closely aligned with each client's unique business processes and goals

High Project Stability through Low Staff Attrition

Low project team turnover is essential for maintaining productivity and meeting project deadlines. Fujitsu's reputation as a leading employer results in one of the lowest staff attrition rates in the industry - a mere 6%, compared to up to 25% for Indian IT offshore vendors (OECD, 2000).

Genuinely Committed to Total Customer Satisfaction

Many predominant offshore vendors talk of win-win partnerships - but few rarely deliver on their claims. Fujitsu's work ethic, coupled to high corporate standards and a genuine desire to nurture long-term, mutually rewarding relationships ensures total customer satisfaction each and every time.

Find out how we measure up to Gartner's criteria for offshore outsourcing.

 

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